Behind the laser
How we buzz.
From your idea to your doorstep — here's exactly what happens when you place a custom order with BusyBeem.
Pick or describe
Browse our catalog and grab a blank, or come with your own idea from scratch. Not sure what material works best? We'll help you figure it out — just describe what you're going for and we'll point you in the right direction.
Send your design
We work with pretty much anything — JPG, PNG, PDF, SVG, AI, PSD, DXF, CDR, Affinity files, you name it. No design? No problem. Basic text layouts and logo prep are always free. Just tell us what you want it to say.
Approve your proof
Before we fire anything up, we'll send you a digital proof showing exactly how your engraving will look — placement, sizing, everything. We don't touch the laser until you give us the green light.
We fire it up
Once approved, your piece goes on the laser. We run each job individually — no batch-blasting, no shortcuts. Every engraving gets checked by hand before it moves on.
Packed & shipped
Your finished piece is wrapped in our signature hex-stamped tissue, packed tight, and shipped with care. Ready to gift, ready to keep, ready to impress.
⏱ Turnaround
Standard orders ship within 5–7 business days of proof approval. Rush orders (2–3 days) are available — just mention it in your request and we'll let you know if the timeline works.
📁 File formats we love
SVG, AI, PDF, DXF, CDR — vector files are ideal. We also accept JPG, PNG, PSD, and Affinity files. The higher the resolution, the sharper the result. Minimum 300 DPI for raster images.
📦 Bulk & wholesale
Need 10+? We offer bulk pricing on most items. Corporate gifts, wedding favors, event merch — reach out and we'll put together a custom quote.
🛠 Bring your own item
Got something you already own that you want engraved? Send it our way. As long as it fits on the bed and is a laser-friendly material, we can work with it.
Common questions.
What materials can you engrave?
Wood, leather, and slate burn directly — rich contrast, deep mark, no prep needed. Glass, metal (stainless steel & anodized aluminum), and ceramic use a marking process that produces a frosted white result. Each material has its own character and we'll tell you exactly what to expect before we fire anything up.
Can you engrave something I already own?
Usually yes — just reach out before ordering so we can confirm the material and dimensions will work on our machine. We'll let you know if there are any concerns.
I don't have a design — can you still help?
Absolutely. If you just need text laid out, that's always free. For more involved design work we can discuss it — just describe what you're going for and we'll figure it out together.
Do you do color fills or painted engravings?
Not at the moment — we focus on clean laser engravings. On glass, metal, and ceramics you can choose between a black or white etch finish depending on the item.
What if I'm not happy with the proof?
We'll revise it until you are. We don't fire up the laser until the proof is approved — that's the whole point of showing it to you first.
Do you ship internationally?
We currently ship within the US. International shipping may be available for larger orders — contact us to discuss.
Ready to make something sweet?
Tell us about your project and we'll take it from there.
Get a quote 🐝